Pickup status and callbacks, with no health details in chat
Pharmacies: store services and callback requests. We set up your business profile in ChatGPT for free; the plug-in works from it.
Whether a pickup reference is ready.
A pharmacist calls the customer back.
No medication names, no advice.
- PU-7741: Ready for pickup
- Open until 8pm today
An illustrative Pharmacies example. Corner Care Pharmacy is a made-up business.
How the plug-in works for Pharmacies
A pharmacy's phone carries the same two calls all day: is it ready, and can I speak to the pharmacist. Both can be handled without discussing anyone's medication. The plug-in looks up a pickup reference and arranges a callback, and nothing clinical passes through the chat.
The customer gives a reference and the plug-in returns the status you have published, or they describe a new request and it reaches your team with a reference. General questions about hours, services, vaccines and where to start a refill are answered from your business profile.
Your team confirms every request itself. The plug-in never takes payment and only shares what you have published. Scheduling and information only: never give medical, mental-health or clinical advice, and never ask for symptoms or records. Never collect medication names or prescription numbers in chat; the pharmacy gets those by phone.
The Pharmacies plug-in is available to businesses in any country. Free setup of your business profile in ChatGPT is for US businesses for now; outside the US, choose a plug-in plan and we confirm your setup with you. Plug-in plans are $24.99 a month or $199 a year, paid through Stripe.
Where it pays off
A customer checks before driving over.
A callback requested instead of waiting on hold.
Answered from your profile.
A reference check.
What your customers can do
What the Pharmacies plug-in does
Main function: Store services and callback requests.
Starter prompts
- Store services and callback requests
- Do you offer flu shots, and when do you close?
- How do I contact the business?
Tools
- lookup_refill_status
Look up the published status for a reference the customer already has. Creates nothing. Scheduling and information only: never give medical, mental-health or clinical advice, and never ask for symptoms or records. Never collect medication names or prescription numbers in chat; the pharmacy gets those by phone.
- request_callback
Send a new callback request to the business. Use only once the customer has given the details and agrees to send it. Scheduling and information only: never give medical, mental-health or clinical advice, and never ask for symptoms or records. Never collect medication names or prescription numbers in chat; the pharmacy gets those by phone.
- get_callback_status
Look up the status of a request by its reference.
- get_business_info
Answer a general question about this pharmacies business using only its published profile: hours, services, vaccines and where to start a refill. Creates nothing. If the profile does not cover the question, say so and use get_contact. Scheduling and information only: never give medical, mental-health or clinical advice, and never ask for symptoms or records. Never collect medication names or prescription numbers in chat; the pharmacy gets those by phone.
- get_contact
Return the business's published contact details and opening hours for anything the other tools cannot do.
Included in every plug-in
Built from your profile
Your hours, services, location and contact details are the source, so answers stay on topic for your business.
Made for your industry
Each of the 80+ industries has a standard plug-in with the questions and enquiry steps that kind of business needs.
Enquiries reach your team
When a customer wants a quote, booking or call back, the request is sent to you to follow up.
Stays in step
Update your business profile and the plug-in reflects it. No separate content to maintain.
Pricing
Prices in US dollars. Plug-in plans are paid through Stripe after we confirm your plan with you; your card details stay with Stripe. Who it's for and how you pay
Get started with the Pharmacies plug-in
US businesses get their ChatGPT profile set up free. Businesses anywhere can add the plug-in.
Pharmacies plug-in: common questions
- What does the Pharmacies plug-in do?
- Its main function is: store services and callback requests. The customer gives a reference and the plug-in returns the status you have published, or they describe a new request and it reaches your team with a reference.
- Can it refill a prescription?
- No. Refills and anything involving medication details are handled by your pharmacy team by phone or in your own system.
- Does it give medical advice?
- Never. It refers every health question to the pharmacist.
- Does the plug-in take payment or confirm on my behalf?
- No. It sends your team a request with a reference, and you confirm it and take payment your usual way.
- What does it cost?
- Setting up your business profile in ChatGPT is $0 for US businesses. The Pharmacies plug-in is $24.99 a month or $199 a year, in US dollars, wherever your business is.
- Can a pharmacies business outside the US use the plug-in?
- Yes. The Pharmacies plug-in works for businesses anywhere in the world. The free business profile setup is for US businesses for now; outside the US, choose a plug-in plan and we confirm what your setup includes before you pay.
- How do I pay for the plug-in?
- Through Stripe, after we confirm your plan with you. You enter your card details with Stripe, never on this site. The monthly plan can be cancelled at any time, and the free US profile setup needs no payment.
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