Is it in stock? Hold it for me
Retail & E-commerce: product search and reserve in store. We set up your business profile in ChatGPT for free; the plug-in works from it.
Products, variants and prices from your profile.
A hold request arrives with the item and pickup day.
The customer visits knowing it is waiting.
- Canvas weekender, navy $89, in stock
- Canvas weekender, olive $89
- Leather luggage tag $12
An illustrative Retail & E-commerce example. Harbor Goods is a made-up business.
How the plug-in works for Retail & E-commerce
The question that decides a store visit is whether the item is actually there. Shoppers ask an AI assistant to find a product nearby, and stores that cannot answer lose the trip to one that can. A plug-in that knows your range and prices turns the question into a reserved item with a name on it.
The customer asks what you have, the plug-in lists matching items with prices, and once they confirm it sends your team an itemised order with a total and a reference. General questions about products, stock, hours and returns are answered from your business profile.
Your team confirms every order itself. The plug-in never takes payment and only shares what you have published.
The Retail & E-commerce plug-in is available to businesses in any country. Free setup of your business profile in ChatGPT is for US businesses for now; outside the US, choose a plug-in plan and we confirm your setup with you. Plug-in plans are $24.99 a month or $199 a year, paid through Stripe.
Where it pays off
Found, reserved and collected the same day.
Variants are listed so the customer picks the right one.
A shopper comparing options sees your price.
A reference check instead of a phone call.
What your customers can do
What the Retail & E-commerce plug-in does
Main function: Product search and reserve in store.
Starter prompts
- Product search and reserve in store
- Do you have this in stock, and what are your hours?
- How do I contact the business?
Tools
- search_products
List or search what this business sells, with ids and prices, from its published product list. Creates nothing.
- reserve_item
Send the customer's order to the business with a priced summary. Use only once the customer has confirmed the items. The business confirms and takes payment itself; nothing is charged in chat.
- get_reservation_status
Look up the status of an order by its reference.
- get_business_info
Answer a general question about this retail & e-commerce business using only its published profile: products, stock, hours and returns. Creates nothing. If the profile does not cover the question, say so and use get_contact.
- get_contact
Return the business's published contact details and opening hours for anything the other tools cannot do.
Included in every plug-in
Built from your profile
Your hours, services, location and contact details are the source, so answers stay on topic for your business.
Made for your industry
Each of the 80+ industries has a standard plug-in with the questions and enquiry steps that kind of business needs.
Enquiries reach your team
When a customer wants a quote, booking or call back, the request is sent to you to follow up.
Stays in step
Update your business profile and the plug-in reflects it. No separate content to maintain.
Pricing
Prices in US dollars. Plug-in plans are paid through Stripe after we confirm your plan with you; your card details stay with Stripe. Who it's for and how you pay
Get started with the Retail & E-commerce plug-in
US businesses get their ChatGPT profile set up free. Businesses anywhere can add the plug-in.
Retail & E-commerce plug-in: common questions
- What does the Retail & E-commerce plug-in do?
- Its main function is: product search and reserve in store. The customer asks what you have, the plug-in lists matching items with prices, and once they confirm it sends your team an itemised order with a total and a reference.
- Does it take online payment?
- No. It reserves the item; the customer pays in store or however you arrange it.
- How long is an item held?
- You set the hold policy in your profile and the plug-in tells the customer.
- Does the plug-in take payment or confirm on my behalf?
- No. It sends your team a order with a reference, and you confirm it and take payment your usual way.
- What does it cost?
- Setting up your business profile in ChatGPT is $0 for US businesses. The Retail & E-commerce plug-in is $24.99 a month or $199 a year, in US dollars, wherever your business is.
- Can a retail & e-commerce business outside the US use the plug-in?
- Yes. The Retail & E-commerce plug-in works for businesses anywhere in the world. The free business profile setup is for US businesses for now; outside the US, choose a plug-in plan and we confirm what your setup includes before you pay.
- How do I pay for the plug-in?
- Through Stripe, after we confirm your plan with you. You enter your card details with Stripe, never on this site. The monthly plan can be cancelled at any time, and the free US profile setup needs no payment.
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