Outage status and issue reports without the hold music
Utilities & Energy: outage and service-request status. We set up your business profile in ChatGPT for free; the plug-in works from it.
The published status for an outage or service ticket.
New reports reach your operations team.
Published contact numbers and hours.
- OUT-5531: Crew on site
- Estimated restoration this evening
An illustrative Utilities & Energy example. Valley Electric Co-op is a made-up business.
How the plug-in works for Utilities & Energy
During an outage a utility's phone lines are the first thing to fail. Customers want to know whether you know about it and when it will be fixed. A plug-in returns the status you publish for a ticket and lets customers report a new issue.
The customer gives a reference and the plug-in returns the status you have published, or they describe a new request and it reaches your team with a reference. General questions about how to report outages, service setup and billing questions are answered from your business profile.
Your team confirms every request itself. The plug-in never takes payment and only shares what you have published.
The Utilities & Energy plug-in is available to businesses in any country. Free setup of your business profile in ChatGPT is for US businesses for now; outside the US, choose a plug-in plan and we confirm your setup with you. Plug-in plans are $24.99 a month or $199 a year, paid through Stripe.
Where it pays off
A customer checks the estimated restoration.
Reported with the street name.
A new customer asks to set up service.
A reference check instead of a busy signal.
What your customers can do
What the Utilities & Energy plug-in does
Main function: Outage and service-request status.
Starter prompts
- Outage and service-request status
- How do I report an outage or set up service?
- How do I contact the business?
Tools
- lookup_service_status
Look up the published status for a reference the customer already has. Creates nothing.
- report_issue
Send a new service issue to the business. Use only once the customer has given the details and agrees to send it.
- get_issue_status
Look up the status of a request by its reference.
- get_business_info
Answer a general question about this utilities & energy business using only its published profile: how to report outages, service setup and billing questions. Creates nothing. If the profile does not cover the question, say so and use get_contact.
- get_contact
Return the business's published contact details and opening hours for anything the other tools cannot do.
Included in every plug-in
Built from your profile
Your hours, services, location and contact details are the source, so answers stay on topic for your business.
Made for your industry
Each of the 80+ industries has a standard plug-in with the questions and enquiry steps that kind of business needs.
Enquiries reach your team
When a customer wants a quote, booking or call back, the request is sent to you to follow up.
Stays in step
Update your business profile and the plug-in reflects it. No separate content to maintain.
Pricing
Prices in US dollars. Plug-in plans are paid through Stripe after we confirm your plan with you; your card details stay with Stripe. Who it's for and how you pay
Get started with the Utilities & Energy plug-in
US businesses get their ChatGPT profile set up free. Businesses anywhere can add the plug-in.
Utilities & Energy plug-in: common questions
- What does the Utilities & Energy plug-in do?
- Its main function is: outage and service-request status. The customer gives a reference and the plug-in returns the status you have published, or they describe a new request and it reaches your team with a reference.
- What about gas leaks or downed lines?
- The plug-in tells customers to leave the area and call your emergency number or 911.
- Does it show account balances?
- No. It never accesses or asks for account or billing details.
- Does the plug-in take payment or confirm on my behalf?
- No. It sends your team a request with a reference, and you confirm it and take payment your usual way.
- What does it cost?
- Setting up your business profile in ChatGPT is $0 for US businesses. The Utilities & Energy plug-in is $24.99 a month or $199 a year, in US dollars, wherever your business is.
- Can a utilities & energy business outside the US use the plug-in?
- Yes. The Utilities & Energy plug-in works for businesses anywhere in the world. The free business profile setup is for US businesses for now; outside the US, choose a plug-in plan and we confirm what your setup includes before you pay.
- How do I pay for the plug-in?
- Through Stripe, after we confirm your plan with you. You enter your card details with Stripe, never on this site. The monthly plan can be cancelled at any time, and the free US profile setup needs no payment.
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